Unibet occupy a strange, in-between spot in the UK betting landscape.
They’re not exactly a household name, compared to the likes of bet365, Coral, Labrokes, and so on. And yet, they’re hardly an unknown either – they have over 1000 employees on their books, and a reported 11 million customers worldwide.
Just because a bookie isn’t super-visible, and doesn’t haven’t the longest track record, does not mean they’re a bad option. In fact, these mid-range bookies often offer particularly good promotions, to make up for their lack of marketing.
So, is it time to look beyond the biggest bookmakers, and try finding some value elsewhere? Find out, in our in-depth Unibet review.
Unibet Sign Up Offer
The Unibet new customer offer is one of the more innovative promotions on the market right now. You’re not guaranteed to actually receive any money with the offer. Instead, Unibet provide insurance on your first bet with them.
After you’ve opened an account and deposited some money, you must make a bet at odds of 2/5 or greater. If you win the bet, you get your stake and winnings back, as usual. If you lose the bet, you receive your entire stake back, up to a hefty £40 in value.
Here are the most important Ts & Cs:
- Qualifying bet must be £1 or more
- Losing stakes are refunded as “bonus money”, not actual cash
- To withdraw the bonus money, you must bet through it three times. E.g. if you receive £10, you must bet £30 in order to withdraw the bonus money
The Unibet sign up offer isn’t perfect, but it’s certainly interesting. We love the idea of getting insurance on your bet, especially all the way up to £40.
Needing to bet through your bonus three times to withdraw it does feel harsh, however, as there’s no telling how much of it will actually remain once you’ve done so.
Unibet Ongoing Promotions
Whilst there’s a high quantity of ongoing Unibet promotions (there are 11 different offers, at the time of writing), the actual quality does vary.
Several are games of pure chance – enter a raffle for a chance to win a dream football trip, and that sort of thing. Others are deals that you’d find at any major bookie, like a Best Odds Guaranteed deal on horse racing.
That being said, some of Unibet’s deals are definitely enticing.
The Multi-Boost offer is particularly generous, giving you a boost of up to 50% on your winnings for football multiples. We also love the creativity of their Penalty Payback offer, in which you get a full refund on certain losing football bets – up to a whopping £100 – if there’s a penalty in the game.
Finally, the more active gamblers out there will love the In-Play Free Bet Club. If you place five or more in-play bets of at least £10 during a week – on football, tennis, cricket, basketball or darts – Unibet will give you a whole other £10 free bet, no questions asked.
Security at Unibet
Many bookies are annoyingly secretive about their security measures. Well, Unibet are a breath of fresh air in this regard.
They have an entire page dedicated to outlining their security. On it, they clearly state exactly what they will and won’t do with your data, and how they’ll protect your account.
Precautions they take include 128-bit SSL, strong encryption on payments and your personal details, frequent testing of their system by third-party experts, and a 24/7 Intruder Detection System. They’re also fully licensed by the UK Gambling Commission.
We love the lengths Unibet go to to ensure their customers’ peace of mind.
Is Unibet safe?, the answer is a resounding yes.
Unibet Football Features
Unibet’s standout football feature is undoubtedly its live streaming service, Unibet TV. The top divisions in France, Germany, Italy and Spain are all included, which is fantastic.
Unibet’s in-play betting is also outstanding. Along with constant updates on the action, you’re given a wide range of stats on most games courtesy of Sportradar. With the click of a button, you can find out each team’s recent form, how many goals they average, the head-to-head history of that fixture, and plenty more.
On the negative side, the interface leaves a lot to be desired. In fact, it’s flat-out confusing. For some reason, Unibet have split football betting into three entirely different sections: “Football”, “Football – Major Leagues”, and “Football – UK Daily”.
The “Major Leagues” section is completely empty at the time of writing, meaning we literally couldn’t even bet on the upcoming Premier League games. The “UK Daily” area is made up entirely of obscure lower league fare, and in the main “Football” section you can either make long-term outright bets, or wagers on live or immediately-upcoming games… and nothing in-between.
When it comes to football betting, Unibet is definitely a mixed bag. There’s a fine selection of features here, but the bizarre layout could be vastly improved.
Other Betting Markets at Unibet Sport
Outside of football betting, Unibet have gone to great lengths to ensure that fans of other sports are catered for.
Their excellent live streaming service extends to the biggest tournaments in tennis, horse racing, snooker and basketball, all of which are available on Unibet TV. You can also find an extensive number of markets within these sports, for both in-play and outright bets.
Unibet doesn’t offer as many obscure sports to bet on as other major bookies, but every major sport is well-covered. That includes boxing, cricket, rugby and motorsports, with eSports also ably represented.
Mobile Betting Options & Apps
There’s a Unibet app for both Android and iOS devices. The Unibet Android app is available directly from Google Play, and you can get the iOS version from the App Store.
Much like the desktop version, the interface on Unibet’s mobile app isn’t particularly attractive. Still, the layout is highly functional. You can navigate between the most important sections – Home, In-Play, Sports and My Bets – easily thanks to a handy bar along the bottom. Everything else is housed in another menu which, again, is clearly laid out.
Special mention must be made of Unibet TV – the streaming service – which works flawlessly on the app. A range of ongoing events, from various sports, are seemingly always available. Watching them is as simple as tapping a couple of buttons, and the streams run smoothly and are visually clear.
Finally, the Unibet mobile website follows the same general layout as the other versions, and has the same features, including live streaming.
Unibet offer all the major payment methods you’d hope for. These include credit and debit card, PayPal, Skrill and bank transfer. The minimum deposit varies between £5 and £10 depending on how you pay. Deposits are made instantly, and no fees are charged regardless of how you deposit.
You can withdraw using the same methods, and – again – the minimum Unibet withdrawal amount varies depending on the method used. Your account must be verified, using photo ID, before you can make a withdrawal. Finally, withdrawals are usually processed within one day.
Unibet certainly don’t make it easy to get in touch with them.
Go to their “Help” section, and you’ll simply be directed to the help centre – an FAQ, basically. Scroll down a little, and Unibet suggest that – if you still haven’t found the answer to your problem – you should “ask our player community” (i.e. use a forum)… rather than just asking Unibet themselves.
In fact, you’ll only find out how to reach Unibet customer service by searching in the FAQ. There, you will find both live chat and email options. Phone support is supposedly available 24/7… but there’s no phone number to actually call.
This is all seriously unimpressive. When people are putting down their cold, hard cash with a bookie, the least they deserve in return is reasonable customer service. Unibet do their best to avoid talking to you at all.
Unibet Company Details
Unibet belongs to gambling giants Kindred Group. In fact, they were the group’s first betting company, but Kindred have since grown to include 32Red, Bingo.com, and the Kambi Group (who are a subsidiary).
Unibet was formed in 1997 as a brick-and-mortar bookie, launched their website in 1999, and have grown to become a truly international brand. They claim to have customers in over 100 countries, and have offices in the UK, Australia, France, and Belgium, to name just a few.
Recently, they’ve been making a big advertising push. In the past few years they’ve struck sponsorship deals with Aston Villa and Middlesbrough football teams, Warwickshire Cricket Club, and the Premier League of Darts.
Unibet Betting Review Bottom Line
We certainly wouldn’t describe Unibet as the perfect bookie, but there’s a lot to like here.
First and foremost, the streaming options might be the best around. Whether you want to watch a live event to help your wagering, or simply to relax, you can do so with Unibet TV. The service works brilliantly, even on a mobile device, and some of the world’s biggest sporting competitions are included.
On top of that, Unibet sports gives you most of the features you’d expect from a big bookie. The in-play betting works flawlessly, they have a wide range of ongoing promotions, and we love their commitment to security.
The layout could certainly be improved, as we’ve mentioned above, and we were disappointed with how hidden the Unibet contact options are. Neither of these problems are serious enough to stop us recommending Unibet, however.
Try out their innovative welcome offer, spend some time acclimatising to the layout, and Unibet could well become your bookie for the long term.