In November 2016 Grosvenor Casinos confirmed the addition of a sportsbook to the casino and live casino site. The operator also offers slots, poker and table games online. The company are partners with Fulham Football Club who play in the English Premier League. Grosvenor have many years experience in casinos both land-based and online and are applying established business practices to the sportsbook.
Potential new customers click the Register button on the Home Page. Existing customers who have a membership card can use these details to open an account. Non-members must complete a registration process that involves entering personal details and account details. Once all the required fields have been completed new customers click Register to send the application for approval. There is an option to set a deposit limit but this is not required.
Once the account has been confirmed an initial deposit must be made before any betting. You must follow the Deposit link and then accept the bonus and specify the amount. The chosen deposit method is selected on the next screen and the deposit is then confirmed. Processing takes a few seconds and funds are immediately available for betting. The first deposit bonus is credited to the account.
Bet placement begins by selecting a sport and event. For example, at the time of writing there were due horse races imminent. When the odds are clicked the options appear in the Bet Slip. On entering the stake the potential payout is displayed. The Place Bet button is clicked and a confirmation message appears. The current account balance is updated to reflect the stake.
Double Odds on The First Bet Welcome Offer.
Aimed for Football Bettors.
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Grosvenor Betting Sign Up Offer
New customers receive a £20 Welcome Bonus as part of the Grosvenor sign up offer. A new account has to be created and this can be done in less than five minutes. The first deposit must be for £20 or more and once that has been processed the account balance is credited with an additional £20 which is immediately available for betting. The new customer offer is subject to the following Terms and Conditions:
- All new customers qualify for the bonus.
- The minimum deposit is £20.
- The bonus funds are credited immediately.
- The bonus must be bet 5 times but it can be withdrawn.
- Sportsbook bets do not count.
- No even money bets count toward the staking requirement.
- The wagering requirements must be met within 30 days.
The bonus amount as part of this Grosvenor offer is relatively small and the wagering requirements are fairly restrictive. Other bookmakers offer more valuable sign up incentives and the bonus only needs to be staked once before a new customer has access to the funds. Even though the bonus value is modest the conditions are achievable. The new customer offer meets the compliance demands of the UK Gambling Commission. The bonus equates to a Grosvenor free bet.
However, even though customers may be opening an account to place sports bets wagering targets must be met on slots and table and card games. These products have a higher profit margin for Grosvenor and are not vulnerable to a big winning bet which can happen with sports bets. When opening a new account customers are not made aware of the fact that sportsbook bets do not count for the target turnover.
Even if new customers realise this condition applies the natural way to build up turnover would be to bet on even outcomes in the casino. Over time there will be winning and losing bets. However, one of the conditions of staking requirements for withdrawing funds is that even bets do not count. This condition rules out backing Red or Black, Odd or Even or High or Low in roulette. The Grosvenor new customer offer is not the best on the market by far.
Grosvenor Bookmaker Ongoing Promotions
In this Grosvenor review it was identified that most of the ongoing promotions are related to the casino products but at the time of writing existing customers had access to the following sports-related concessions:
Double The Odds
All new customers have the first bet settled at double the odds if it is a winning bet. This promotion applies to any sport regardless of the stake and odds. The maximum bet is £10 using an Odds Boost Token and any winners are subject to a 100% odds boost. The offer only applies to sports bets which can be £10 win or £5 each way. The profit from the qualifying bet is doubled. Extra winnings are paid in cash and customers have access to the funds but the offer expires 60 days after registration. If the stake is less than £10 the odds boost is lost. Most customers will place their first bet on a low-priced option some of which will lose so this promotion is potentially inexpensive but the headline is attractive.
Grosvenor Goals at Grosvenor Football Betting
Grosvenor offers a weekly, free-to-play prediction game associated with football. Each customer picks a player to score in a number of selected matches and if each player scores the first goal the prize is £1 million. There is also a consolation prize of £10,000 if the selected players score at any time and any customer that predicts three first scorers or more will receive £10 in the form of a free bet. Sir Geoff Hurst will make selections from 10 matches and if he gets four or more correct every entrant in that week will be given a £10 free bet. There are statistics which show the leading scorers in the Premier League but even the most prolific striker will not average one goal a match. Predicting 10 anytime scorers is difficult.
Best Odds Guaranteed
Customers with Grosvenor betting will get Best Odds Guaranteed on all horse race meetings in Britain and Ireland. When customers take a price on a horse and the starting price is bigger or smaller all bets will be settled at the bigger price. The additional winnings are paid in cash so the resulting betting funds are immediately available. Any winning bets will be subject to the best odds that were offered and this concession applies to every race in Britain and Ireland. Only bets placed on the day of the race count and ante post bets are not valid for this guarantee. Most online bookmakers guarantee the best odds on UK and Irish racing and this is a feature that is now expected so its nothing unique and not a major selling point.
Security at grosvenorcasinos.com
Grosvenor emphasise the importance of safety but is Grosvenor legit?. When making transactions online there is a need for a secure environment and that is more so with online gambling because there is money involved. A betting brand must be trusted and the reputation of Grosvenor casino sportsbook helps in this context with regards the online products. The operator states that security is a priority and personal data is protected. There is a huge business in acquiring personal information that can be used for marketing activity. Grosvenor protects account information with up-to-date technology which makes the casino and sportsbook a safe online site to gamble on. The company promise to never sell or rent customer information to a third party.
Grosvenor Football Available Features
The main menu on the Grosvenor Home Page features Live Casino, Slots & Games, Table 7 Card, Poker and Sport, which is the latest addition to the product range. The main sports page shows Popular markets and most of these are related to football. The odds for the win markets are displayed for the main betting events of the day with a link to the related markets. There is a search facility to locate a team or league. Grosvenor covers over 80 countries for football and in terms of the number of competitions England is the most popular country. The main European leagues in Italy, Germany, France and Spain account for many bets. The company also offers outright betting for the main domestic leagues and the Champions League, Europa League and Euro 2020 which is the next major international competition.
Grosvenor takes most football bets on the English Premier League which is the most popular league in the world for betting. Betting limits are the highest for the most high profile leagues such as the main domestic competitions in Europe. The operator offers over 250 markets for the fixtures in the EFL under the following headings:
- Most Popular
- Full Time
- 3-Way Handicap
- Asian Lines
- Goal Scorer
- Player Goals
- Player Cards
- Player Specials
- Match Events
The bookmaker margin on the 1X2 is about 5% which is the average across the industry. Some bookmakers work with tighter margins and other write more profit into their match odds. Grosvenor provides a comprehensive range of football markets which no other company can better allied to fair margins for the main football markets. Football is one of the main live betting sports and Grosvenor offers about 30 markets at most for in-play football events. Grosvenor cash out is not available.
Grosvenor offers enhanced odds on football match accumulators. Each enhanced acca features three teams and the returns are boosted by about 30% for limited stakes. The treble on Manchester City, Arsenal and Tottenham pays about 11/10 but that is boosted to 11/8 for an enhanced acca. These bets generally include fixtures from the Premier League and Championship in England.
The list of sports shows the number of current markets by sport. At the time of writing there were 64,264 football markets and 5,000 in total for the other sports with basketball the second most popular. The emphasis on football means Grosvenor is a football betting site and casino and the other sports are only a minor element of the product range. For pre-match and live betting football dominates the sportsbook.
Grosvenor Sports Other Betting Markets
The vast majority of sports wagers at Grosvenor betting are for football. Just about every bookmaker is the same but the focus is more pronounced for football with this operator. Grosvenor online sports betting covers more than 30 sports with the main UK betting sports appearing at the top of the menu followed by an alphabetical list of minor sports. At the time of writing in terms of the number of bets ice hockey was second behind football. The four US betting sports are all popular but there are fewest betting markets for sports that are more popular in the rest of Europe than the UK.
Horse racing historically has been the main sport in UK licensed betting offices. Virtual racing, numbers games and betting machines have eaten into turnover but racing still accounts for more retail bets than any other sport. A UK gambler over a certain age will expect horse racing to be covered online. However, its coverage is reflected in the fact that on a day when there were five meetings in the UK and Ireland Grosvenor offered about 400 betting opportunities. The number of fixtures and markets is much greater than football but racing is a minor betting sport at Grosvenor and many other online operators. Odds are available for meetings in Britain and Ireland and South Africa.
Over the last 15 years tennis has been the fastest growing betting sport, especially in the live environment. The first in-play tennis event appeared in 2003 and since then many tournaments and matches have been added to the betting menu, both pre-match and in-play. Tends lends itself to live betting because odds change after each point and there are swings in the betting. Grosvenor has odds for matches on the ATP and WTA Tour, challenger events and the third level of tournaments. Customers can bet on the winner, sets correct score and the total number of games.
Live betting is now an integral element of an online sportsbook. For some sports like tennis and football more bets are placed during an event than beforehand. Mobile technology has made live betting on the go more manageable. When the review was undertaken Grosvenor only offered live football events and no other sport was covered. The calendar showed over 50 upcoming live fixtures for the day. Other online bookmakers offer a much more comprehensive live service so this is an area of future development for Grosvenor.
Grosvenor Mobile Betting App
Grosvenor Casinos has made a successful journey from the High Street to the internet. The company was originally based on land based casinos but moved online in 2007. The sportsbook was added in 2016 but at the time of writing there is no mobile version. The casino has made an efficient transition from desktop computers to mobile devices but sports betting is not accessible through an app. The casino app is available through the browser which means the app can be read on any device, including a Grosvenor android app. Most sportsbooks are now available on an app so the Grosvenor mobile sportsbook should follow the route but there is no date for the launch of the Grosvenor app.
Grosvenor Banking Options and Withdrawal Terms
The Grosvenor sportsbook was only launched in 2016 but the casino has been online since 2007. There has been plenty of time to test payment options and provide a wide range of ways of banking. However, only Paypal, paysafe and bank and credit cards can be used for banking. The maximum amount that can be taken out of an account in one transaction is £15,000. For any bigger amounts the customer must contact customer support for the Grosvenor withdrawal to be verified. The minimum amount for a withdrawal by bank transfer is £5. The total withdrawal cannot exceed the account balance. Wagering requirements related to bonuses must be met before funds from the bonus are withdrawn.
The Grosvenor customer service package features a comprehensive FAQ question which covers the most popular queries and comments. The customer support department can be contacted by email and postal address but there is no Live Chat. As part of the Grosvenor contact facility there are telephone numbers for UK and overseas customers and the support staff can be contacted by phone from 8am to midnight GMT each day. There is also the option of speaking in person to an employee of Grosvenor and this can be done by visiting one of the many land-based casinos in the UK. The customer care ethos of the casinos has been translated online to the digital version of casinos and the sportsbook.
Grosvenor Company Details
Grosvenor was founded as an online casino in 2007. The digital version was added to an estate of land-based casinos owned by the Rank Group which has entertainment interests in the UK. The sportsbook was added to the produce range in 2012. The operator is licensed by the UK Gambling Commission and non-British players are subject to a licence from the Alderney Gambling Control Commission. Grosvenor directs customers who feel there is a gambling related problem to BeGambleAware.
Grosvenor Football Review Summary
At the time of writing this Grosvenor review the bookmaker had only been in operation for two years. The operator offers a standard range of sports, leagues and markets but it is not exceptional. In-play options are limited in terms of sports. There is currently no mobile version and no Live Chat facility. These features may be added at a later date but they are standard elsewhere. Betting margins are not better than average so overall the Grosvenor sports betting product is a work in progress.