SwishBet is a relatively new addition to the sports betting scene, having only launched back in 2018. Its original name – ‘SwishBetCasino’ – suggests that the first priority here might well have been the casino section. Still, there is a fully functional sportsbook up and running now… and that’s exactly what we’re going to evaluate, in our comprehensive SwishBet review!

En route, we’ll be taking a look at the promotions on offer, plus the range and quality of markets, the security and customer service that’s in place, and plenty more besides. In particular, we’ll be looking for clear evidence that SwishBet have paid as much attention to sports bettors as their casino users.

With all that said… let’s get started!

New Players Only. Minimum stake £/$/€10, minimum odds 1.5, stake not returned. 10X wagering the winnings from the free bet. Wagering occurs from real balance first. Wagering requirement is calculated on bonus bets only, wagering starts from real funds. Free bet is valid for 7 Days from issue. Max conversion: £/$/€20. Excluded Skrill deposits.

Tons of betting markets

Solid customer service

Great mobile site

SwishBet Sign Up Offer

SwishBet have only been going a couple of years, and it’s fair to say that they’re not exactly a household name yet. In circumstances like these, having a quality welcome offer is vital, in order to start driving newcomers to sign up.

We can confirm that a SwishBet new customer offer is in place. It doesn’t really have a name, but the promotion essentially involves you depositing at least £10, and getting a £10 free bet in return, without needing to place a bet en route.

It’s a simple enough proposition, and seems to offer fair value… but this is one promotion where you absolutely must read the T’s & C’s beforehand. These are the main ones to be aware of:

  • Minimum deposit of £10 to get £10 sports free bet
  • Free bet must be used at odds of at least 1/2 (1.5)
  • Winnings from free bet must be wagered 10x
  • After SwishBet free bet is awarded, players have seven days to complete these requirements
  • Once requirements are met, bonus money will convert to withdrawable cash
  • Maximum conversion amount of £20

Well, one look at these conditions is all it takes for the offer’s ‘value’ to go flying out of the window! They’re simply ridiculous, and we struggle to see literally anybody bothering to complete them.

What appears a simple proposition is immediately complicated by the rollover requirements. Needing to wager through your entire initial winnings ten times is an extremely tough ask. Whether you lump that into one or two big bets, or spread it across a few smaller ones, you’re still taking on a lot of risk. And ultimately, when you can only get a maximum of £20 after all that anyway, is it really worth it? If you hadn’t guessed already, we’d say… ‘no’!

SwishBet Ongoing Promotions (Updated On: June 2020)

In an ideal world, a sportsbook would follow up an irresistible welcome offer with a whole series of value-adding ongoing promotions. Of course, SwishBet’s welcome offer could hardly have been more resistible… but let’s see if they can right the ship here!

To their credit, the range of ongoing SwishBet promotions is far more extensive than you’d normally find at a bookie this size. There are 10 legitimately sports-focused offers at the time of writing, covering some of the biggest events in football, tennis, rugby, and Formula 1. Just as with the welcome offer, though, these promotions look attractive to start with, but quickly lose their appeal when you investigate the T’s & C’s.

Take the Six Nations Championship rugby offer, for example. It promises to grant you a £10 free bet, in exchange for a £10 qualifying wager, with the offer available to trigger twice per round of the tournament. That sounds pretty cool… but check the conditions, and you’ll see that – again, as with the welcoming SwishBet offer – you must bet through any winnings 10x before withdrawing them.

It’s the same story with the rest of the offers too. They all sound great… but the small print will inevitably have some catch – whether it be a ridiculous rollover requirement, or a £50 minimum in qualifying bets – which immediately destroys their value. Ultimately, not only do these ongoing promotions fail to make up for the terrible welcome offer… they create an even worse impression of SwishBet overall.

SwishBet Football Features

The interface in the SwishBet football section isn’t the most attractive we’ve seen, nor is it the most intuitive. There’s a massive focus on in-play markets, with four of the five main areas within the football section – Event View, Dashboard, Live Overview, Live Multiview and Live Calendar – devoted to ongoing matches. That’s fine in theory – in-play betting is big business, after all – but it shouldn’t come at the cost of pre-match markets.

As it is, those markets are a little fiddly to access. You must click the football icon in the left-hand menu, then switch from ‘Live’ to ‘Pre-Match’, then click the country or continent you’re interested in, click the specific competition, and only then will you finally see the list of upcoming games in a new, larger menu. The odds shown here are 1/X/2 by default, but you can switch to seeing Double Chance, Both Teams to Score, Handicap, and so on with the handy click of a button. Clicking on a matchup opens all the relevant markets up in yet another menu, from which you add picks to your betslip as usual.

In all, this layout isn’t disastrous by any means. It just takes a little getting used to, compared to the sleeker interfaces you’ll find on a premium bookie, which (usually) do a brilliant job of clearly displaying all the biggest upcoming games.

Regarding actual features, those here are functional rather than exciting. In addition to the aforementioned in-play betting, there’s also a SwishBet cash out tool which is easy enough to use. Unsurprisingly there’s no live streaming in place, but SwishBet do a decent job of keeping you up to date via a useful visualisation tool, and a selection of statistics ranging from simple shots on target, to ‘dangerous attacks’.

Other Betting Markets

No sportsbook wants to rely entirely on business from football bettors, which is why almost all choose to diversify into other betting markets. SwishBet are no different in this regard, with literally dozens of sports available to wager on.

While horse racing is a major absence, all of the other big hitters are present and correct here. The likes of tennis, cricket, rugby, boxing and golf should be enough for most British bettors, and there’s also a full selection of major American competitions too, including the NFL and NBA. Esports like CS:GO and Dota 2 are open for betting too, and there are a few more niche offerings like hurling and sumo to round things out.

Mobile Betting Options & App

On-the-go gambling has proven the biggest revolution in sports betting since the internet went mainstream. For many, it is now the dominant way to wager, with some newer bookies choosing to forego a desktop site entirely in favour of an app-only approach.

In these circumstances, it’s a little surprising to find that there is neither a SwishBet Android app, nor an iOS version available. We don’t really see what the excuse is for this, either. Sure, they’re a relatively new bookie, but many brand new sportsbooks open with an app already available; and besides, SwishBet have had plenty of time to launch one since 2018.

Regardless of the excuse, in lieu of an actual SwishBet app you’re dependent on the mobile version of the main site for your device-based betting. What you’ll find there is serviceable, but certainly nothing to write home about.

The interface has been simplified considerably, boiling the five main sports sections on the desktop version down to just two here. And actually, between this and the reduction in the number of menus you have to go through just to reach a particular market, it’s quicker to navigate around the SwishBet mobile site than the main one! Everything loads swiftly too – again, probably quicker than on desktop – and both in-play and cash out are supported.

Our only major gripe here is the lack of a ‘Remember Me’ option when logging in to the mobile site, meaning you have to tediously input all your details every time. That aside, the mobile site serves as an able alternative to the desktop version… and in several ways, a better one!

Security

As noted, SwishBet are a pretty new operation, and haven’t built up much brand awareness yet. As such, you’re perfectly entitled to ask questions like ‘Is SwishBet legit?’

Well, we’re pleased to say that they have managed to secure a couple of prestigious licenses. Specifically, those are from the United Kingdom Gambling Commission and the Malta Gaming Authority, both of which will hold SwishBet to the highest standards of security and fairness.

In terms of specific security measures, SwishBet don’t offer many details… but that’s the case with most bookies! Sensitive data is protected by 128-bit SSL and a firewall, though, and all payments are processed by specialist third-party companies.

Opening an Account

Most sportsbooks tend to have easy registration procedures nowadays, and we’re pleased to say that this is the case with SwishBet too. The entire process is covered by two straightforward screens, and takes very little time to complete.

At the first screen, you enter the most basic of details – an email address, password, and phone number. The second stage is more detailed, but you’re still just providing some routine information, such as your name, date of birth, address, and so on. You can also set your preferred currency here, and decide your marketing preferences.

Once you’ve done all that, you just need to agree to the general terms and conditions, submit your information, and enter the 4 digit activation code SwishBet send to your phone… then you’re done!

Banking Options

Historically, banking options often tended to be a weak spot for newer bookies, but we’ve been happy to see this trend reversed in recent years. In the case of SwishBet, while the range of options is hardly exceptional, there’s enough here to get the job done.

As usual, you can use Visa or Mastercard to make deposits. PayPal is also a welcome inclusion, while EcoPayz, Trustly, Paysafecard, MuchBetter and PayviaPhone represent your other options. The minimum deposit amount for most methods is £10 (though it’s £20 for EcoPayz, Trustly and MuchBetter), and all deposits are processed instantly.

The same methods are also available when making a SwishBet withdrawal, except for Paysafe. All withdrawals are subject to a three pay ‘pending period’ before being processed, which is a little annoying… but not as annoying as the £2.50 processing fees which are charged on every payment!

Customer Support

This is another area in which non-premium bookies have tended to struggle. Once again, though, SwishBet actually acquit themselves pretty well here.

While there doesn’t seem to be a phone number with which to contact the SwishBet customer service team, both email and – most importantly – live chat support are included. It’s extremely easy to access the live chat, via an ever-present button in the top menu, and both of these SwishBet contact options are available from 08:00-00:00 each day, which is excellent coverage.

We weren’t quite as impressed with the indirect help that’s provided for sports bettors… mostly because there isn’t any! An FAQ is in place, but it relates solely to the casino section. Some of the subjects – such as ID verification – are still relevant, but when the sportsbook is supposed to represent half your website, it’s not really acceptable to ignore it completely in your help center.

SwishBet Company Details

There isn’t a tremendous amount of information available out there on SwishBet, but that’s really nothing to worry about – it’s extremely common with newer bookie like this.

We do know that they were founded in 2018, with the express aim of providing “a safe, fun, fair, secure… and enjoyable” experience for gamblers. SwishBetCasino – the website’s full name – is run by ProgressPlay Ltd, an extremely experienced casino operator with dozens of other brands under its umbrella. Finally, like dozens of other sportsbooks (at least), SwishBet is based in and operated out of Malta.

SwishBet Bottom Line

A welcome offer represents a wonderful opportunity for a bookie, particularly a newer one… but it also represents a risk too. In the case of SwishBet, the welcome offer is so bad – mostly because of its laughable rollover requirements – that it creates a first impression which the rest of the offering can never recover from.

The ongoing promotions – which are equally bad – don’t help with this, nor does the lack of a mobile app. There are also a few annoying little issues dotted around, whether it be the lack of a specific FAQ for the sports section, or the irritating £2.50 withdrawal fee.

Not everything we found in our SwishBet review was bad, by any means. The mobile site is a respectable substitute for an actual app, the customer support is solid, and there’s a nice range of markets here. Right now, though, none of these are enough to separate SwishBet from the crowd. These are still early days for SwishBet, and it’s certainly a bookie to keep an eye on… but probably not one to actually spend your money with just yet.

New Players Only. Minimum stake £/$/€10, minimum odds 1.5, stake not returned. 10X wagering the winnings from the free bet. Wagering occurs from real balance first. Wagering requirement is calculated on bonus bets only, wagering starts from real funds. Free bet is valid for 7 Days from issue. Max conversion: £/$/€20. Excluded Skrill deposits.