Within the gambling industry, it’s pretty common for a business to start out with an online casino, then – when that’s gone well for a few years – add a sportsbook afterwards. Of course, making a success of your casino games is no guarantee that you’ll also be successful when it comes to sports markets!

In EnergyBet, we find a company who’ve followed this exact strategy… but have they executed it well? Having operated an online casino for a number of years, have they managed to make a smooth transition to the (arguably) tougher task of running a sportsbook?

All these questions, and many more, will be answered in our comprehensive EnergyBet review.

Offer is available only for customers registered in the UK. Min. £10 deposit required. Max bonus amount is £50. Max win £500. Select the Welcome Bonus on the deposit page before proceeding with payment. Welcome Bonus must be wagered 10 (ten) times on accumulator bets consisting of a minimum 3 (three) selections, minimum selection odds of 1/5(1.20), and minimum selections total odds 1/1 (2.00). T&Cs apply. 18+ BeGambleAware.org. Please bet responsibly.

Great betting experience

Solid range of payment methods

Impressive mobile features and customer service

EnergyBet Sign Up Offer

Generally speaking, new bookies like EnergyBet try to attract new users in two main ways. Those are sponsorships (which EnergyBet’s have tried, including a deal with Aston Villa), and welcome offers.

There is indeed an EnergyBet new customer offer in place, which is essentially a deposit match bonus. This is a pretty common type of welcome offer, in which – whatever the size of your first deposit – you’ll get that matched, theoretically doubling your spending power from the beginning. That all sounds well and good… but when you dig into the details here, the promotion quickly loses its appeal.

Before we get onto that, there are a few terms and conditions to look over. These are the main ones for the opening EnergyBet offer:

  • New customers receive a 100% match bonus on initial deposit
  • Maximum bonus amount of £50
  • Must select ‘WELCOME BONUS’ on deposit page to claim offer
  • Valid until 30/06/2020
  • Minimum deposit of £10 to qualify
  • Deposits made using Skrill, Neteller, EcoPayz, Qiwi and Yandex are ineligible
  • Bonus must be wagered 10 times, on multiples bets of 3+ selections, within 30 days of activation
  • Selections in qualifying bets must be at odds of at least 1/5 (1.20), with minimum total odds of 1/1 (2.0)
  • Failure to meet these requirements means the bonus amount – plus any winnings from using it – will be withdrawn

It’s a pretty old trick to make your betting promotion seem incredibly enticing at first glance… then add a load of requirements in the small print which ruin it. And that’s exactly what EnergyBet have done!

A 100% match sounds great, but when you have to bet through your bonus a ridiculous 10 times, the appeal quickly disappears. If you wanted to simply get a £10 bonus, for example, you’d need to wager through £100 – on multiples – beforehand. Needless to say, the value in that proposition is non-existent.

EnergyBet Ongoing Promotions

EnergyBet’s welcome promotion wasn’t particularly impressive, to put it mildly. Given that they need something to not only offer new customers, but retain existing ones, you’d guess their ongoing promotions would be much better… right?!

Unfortunately, whilst it would be hard to get much worse than the welcome offer, the ongoing EnergyBet promotions aren’t much ‘better’. In fact, there are only two of them in total, and they suffer from the exact same problems as the initial promotion – that is, they sound good, but are ruined by some harsh restrictions.

The first, ‘Energy Boost’, is a classic accumulator boost. Place a multiples bet of at least four selections, and – if it wins – you’ll be given a boost on your winnings. That starts at 5% for a 4-fold, and increases in 5% increments up to 25% for an 8-fold. The minimum stake of £10 might alienate more casual bettors, but the minimum final odds of 2/1 are acceptable. Unfortunately, as with the welcome offer, there are some strict wagering requirements in place. Specifically, you must bet through your bonus amount three times, at odds of 3/4 or higher, before you can actually claim it.

‘Weekly Accumulator Bonus’ is a pretty typical acca insurance deal. To quality, you must place an accumulator of at least four selections, with a minimum stake of £10. If one of your selections fails, then your entire stake will be refunded, up to a maximum of £20. Once again though, this ‘refund’ will actually be given as a bonus subject to a rollover; in this case, the bonus must be wagered five times, at odds of 3/4.

Technically, these promotions represent more value than the welcome offer. That’s not exactly hard, though, and they still pale in comparison to the offers you’d find at a premium bookie.

EnergyBet Football Features

Things get off to an interesting start with the EnergyBet football section, thanks to a very unusual layout. The home screen simply shows you a page filled with boxes, across four columns, with each box representing a country or region. Click one of those – England, for example – and you’ll see the eligible competitions within that country; in this case, the Premier League, FA Cup, League Cup, and so on. Only once you click one of those competitions will you actually see any betting markets.

We’re all for innovation, and this layout certainly looks cool… but it’s not the most practical we’ve seen. It takes an awful lot of clicking just to see some odds! That said, the range of football markets it houses is absolutely fantastic. There are well over 1,000 at the time of writing, covering everything from the biggest continental contests to the Gibraltar National League.

Once you’ve located a list of odds for a competition, you’ll see both Match Winner and Double Chance markets by default, but you can change these to Over/Under or Asian Handicap, which is a useful touch. Within a game’s area, you’ll find a lovely selection of betting opportunities, covering the aforementioned popular bet types through to some pretty niche markets, such as Team X Exact Goals First Half.

Regarding actual ‘features’, EnergyBet aren’t exactly exceptional, but they provide everything you’d expect from a modern bookie. Most importantly, in-play betting is strongly supported with its own entire section, and you can keep up with live games thanks to an exceptional visualisation tool, provided by Statscore. Mechanically, live betting works quickly and smoothly, as does the EnergyBet cash out feature.

Other Betting Markets

The beautiful game might be the world’s biggest betting sport, but no bookie can live and die on its football features alone. EnergyBet clearly realise this, and have done a solid job of providing for fans of other sports too.

Just about every major sport is represented here, with the likes of tennis, boxing, rugby, golf, cricket and Formula 1 all nicely covered. This applies not just to upcoming wagers, but to live betting too. Elsewhere, impressive attention has been devoted to American sports, and the likes of snooker, darts and eSports are also given their due. The only notable absence is horse racing, which – whilst disappointing – is pretty common among newer, non-premium bookies.

Mobile Betting Options & App

Given the struggles we already encountered in our EnergyBet review, we certainly expected the worst when it came to evaluating their mobile features. In the end, though, we were pleasantly surprised… for the most part!

For starters, EnergyBet have bucked the recent trend for non-premium sportsbooks to avoid bothering with a mobile app. The catch, however, is that only an EnergyBet Android app is currently available. iOS users, unfortunately, are not catered for here.

That Android app is available directly through Google Play, and appears to be a recent addition, with no user reviews to gauge general performance. In our experience, though, we found it to be an excellent mobile counterpart to the desktop version. Plenty of functionality is provided, whether that be in-play betting, cash out, or a ‘Match Tracker’ tool which sends you useful notifications. Visually, the black and yellow layout looks great, even on a smaller screen size. In fact, given that you can simply swipe through all the different markets, it’s probably easier to navigate on the EnergyBet app than on desktop.

If you’re an iOS user, or simply don’t want to download the app, you’ll need to use the EnergyBet mobile site. To be honest, though, you don’t lose much by doing so – it also looks great, is probably easier to navigate than the desktop version, and loads nice and quickly on a decent internet connection. We also found the in-play odds updates to be regular, and live bet placement to be responsive too.

Security

Technically, EnergyBet do have a ‘security’ section on their website… but it offers no information about any measures taken to protect your data. Instead, it simply explains how to change your password, impose gambling limits upon yourself, and so on. In fact, we found no mention whatsoever of how exactly EnergyBet handles its security, across the entire site.

In this light, asking ‘Is EnergyBet legit?’ is a reasonable question, but any fears should be put to rest by their licenses. EnergyBet are fully licensed and regulated by both the UK Gambling Commission and the Malta Gaming Authority, ensuring they are indeed held to the highest standards for security and fairness.

Opening an Account

This is easily one of the biggest areas which bookies have streamlined over the years, and we’re pleased to say this holds true for EnergyBet too. The entire registration process takes a couple of minutes at most, and is clearly divided into three steps.

First, you simply set a username and password. Next, you provide some personal details – name, address, phone number, and so on. Finally, a code will be sent to the phone number you provided. Enter that back on the sportsbook, agree to the general terms and conditions… and you’re done!

Banking Options

We’re happy to say that this is another respect in which EnergyBet excels, with a range of banking options that’s up there with the biggest names in the industry.

You have a nice, wide range of ways to deposit, notably including debit/credit card, Neteller, Skrill, bank transfer (via Trustly), EcoPayz, and Paysafecard. PayPal is the only addition we’d ideally make to this list. The minimum deposit for all methods is an industry standard £10, and no fees are incurred.

When making an EnergyBet withdrawal, you must use the same method as for your deposit. There are no fees for your first withdrawal each week, but thereafter you’ll be charged £5 per transaction. Annoyingly, the minimum amount for withdrawals is also set higher, at £20.

Customer Support

While we certainly don’t like everything about this sportsbook, we must say they do a great job of looking after their existing customers.

The EnergyBet customer service offering really does cover every avenue, with phone, live chat, email… and even snail mail all being contact options. The service team are available 09:00 – 00:00 Monday to Friday, and 13:00-21:00 at the weekend, accessed via a handily-placed button in the bottom-left corner.

Aside from the direct EnergyBet contact options, there’s also an FAQ section in place. There’s no search function, but the entries are arranged intuitively into seven main sections, and are written concisely and informatively.

EnergyBet Company Details

Technically, EnergyBet were only launched in 2016, making them one of the newer sportsbooks on the scene. An online casino did precede them though – EnergyCasino – which was founded back in 2012. Both are based in Malta, and operated by Probe Investments Ltd, although this parent company doesn’t seem to run any other websites.

Aside from impressive sponsorship deals with the likes of Aston Villa and Leyton Orient, there hasn’t been much publicity around EnergyBet. Thanks to their licenses in both the UK and Malta, though, and their parent company’s successful track record, they’re certainly a legitimate operation!

EnergyBet Bottom Line

Making a good first impression is important for any business. For sportsbooks – which ask you to spend money with them for months, if not years on end – they’re absolutely vital.

In the case of EnergyBet, the first impression is terrible, mostly thanks to the disastrous welcome offer. Asking newcomers to wager through their deposit 10 times, with multiples bets, is simply ridiculous. The ongoing promotions do nothing to soften this silliness, having similarly unreasonable rollover requirements.

Things do get better from there. The actual betting experience is solid, as are the range of payment methods, and we found both the customer service and mobile features to be downright impressive, as noted earlier in our EnergyBet review.

Whether you’re interested in EnergyBet, therefore, depends on how highly you value quality promotions. If you view them as a ‘must-have’, this isn’t the bookie for you. If you can get by without them, and instead value more fundamental traits, EnergyBet may well be worth a look.

Offer is available only for customers registered in the UK. Min. £10 deposit required. Max bonus amount is £50. Max win £500. Select the Welcome Bonus on the deposit page before proceeding with payment. Welcome Bonus must be wagered 10 (ten) times on accumulator bets consisting of a minimum 3 (three) selections, minimum selection odds of 1/5(1.20), and minimum selections total odds 1/1 (2.00). T&Cs apply. 18+ BeGambleAware.org. Please bet responsibly.