Important Notice: Genting is no longer active – You are advised to check our other football betting sites.
In the Genting sportsbook, we find a fascinating proposition. Genting Bet are certainly a very big name indeed on the British betting scene… but not necessarily for their sportsbook. Rather, most of their fame comes from their chain of casinos, which are visible on high streets up and down the country. As part of the longstanding worldwide Genting Group, they certainly have the prestige in addition to this brand visibility.
Just because a company does one thing very well, though – in this case casinos – doesn’t necessarily mean they’ll excel in all areas of gambling. In this Genting Bet football review, we’ll take a detailed look at all aspects of the brand’s betting features, and see if they can compete with the biggest dedicated sportsbooks out there.
Genting Betting Sign Up Offer
For a company like Genting – a big brand in their own right, but who aren’t best known for sports betting – a high quality sign up offer is of the utmost importance, particularly in convincing seasoned punters. We’re pleased to say, therefore, that they nail it in this regard.
The Genting new customer offer – ‘£25 First Bet Insurance’ – offers fresh registrants a risk-free way to kick off their time with this sportsbook.
- Offer applies only to first wager, which must be £10 or more
- Qualifying bet must be made at odds of evens (2.0) or greater
- Free bet expires within 14 days, and must be used on a single selection
On the whole, there’s absolutely nothing within these terms to dissuade you from signing up. The qualifying odds of evens are very reasonable indeed, giving you a solid chance of winning your first wager anyway. Even if you don’t win, simply make that opening bet with your stake and you’re guaranteeing yourself another shot (with no minimum odds on the free bet), without having lost anything.
While it’s not as generous as a ‘Bet £10, Get £30 in Free Bets’ type of deal, for example, the Genting offer for newcomers is still very attractive indeed.
Genting Bet Ongoing Promotions (Updated On: June 2022)
There’s no other way to put it – the ongoing Genting promotions at the time of writing are lackluster. While the quality of the ones which are present is good, the quantity is simply terrible. There are only three available at the time of writing, and one of those is a Best Odds Guaranteed deal for horse racing (which most bookies offer).
The other promotion – ‘Goals = Spins’ – isn’t quite as exciting, but it’s certainly handy for those who like to mix sports betting with casino games. Stake £10 on any Premier League fixture, at odds of 4/5 (1.80) or more, and you’ll be given 1 free spin for every goal scored throughout the Prem that day.
The question ‘Is Genting legit?’ might seem redundant, given the size and repute of the brand… but it never hurts to check!
Any fears over legitimacy will quickly be put to rest when you learn that Genting are fully licensed and regulated by the UK Gambling Commission, which ensures they must adhere to industry best practices.
Aside from the presence of SSL security, there’s very little other information available about Genting’s security features. While that’s certainly a little annoying, its licensing means you’re able to gamble here worry-free.
Genting Football Features
Genting certainly have enough experience in the gambling industry to know what their priorities should be. By the quality and depth of their football features, we can see that the beautiful game is easily one of their biggest focuses (as it should be).
As with most bookies, you’ll mostly use a sidebar on the left-hand side to navigate Genting’s desktop site. Within the top part of this, ‘Quick Links’, four of those six links are football-related. Just below that, there’s another section, entirely dedicated to ‘Football Coupons’. It’s only below that where you’ll find all the other sports you can bet on. So yes, we’d definitely say football is a priority here!
Football is given its own dedicated section on the Genting site. This is brilliantly arranged, with live games at the top, followed by the most imminent upcoming games, and Featured Competitions – Premier League, La Liga, Champions League, and so on – below that. Between this and the aforementioned quicker links in the sidebar, navigating to the market you want to bet on is extremely easy to do. Delve into a match, and you’ll find every bet type you could hope for – from final result and BTTS to various handicap markets – present and correct.
One notable absence, considering the size and prestige of the Genting brand, is live streaming. Some bookies make up for this via top-down 2D visualisations and extensive statistics, but you won’t find these on the brand either. In addition, while in-play betting and a Genting cash out feature are both in place, neither works particularly quickly. When we placed in-play wagers for this review, for example, both took between 5-10 seconds to go through (on a good internet connection); both times, the odds changed before the wager was completed.
Other Betting Markets at Genting Bet
As you’d expect from such a major force in gambling, Genting sport betting do a good job of catering to a wide range of tastes. Absolutely all of the major bases are covered here, from horse racing and boxing, through to cricket, golf and tennis.
The layout within these sports is effortless to navigate, with events intuitively arranged – as with football – based on how imminent they are. Where applicable, there’s also a good mixture of markets for upcoming events and outright winner bets. Again, we’d prefer to have at least some live streaming in place here, but that’s our only real gripe.
Mobile Betting & The Genting iOS App
Considering the experience and expertise of Genting as a wider betting company… they sure do make a mess of advertising their mobile apps on the website! We literally couldn’t find a single mention of a sports-related Genting app across the entire website, which – given how massive on-the-go betting is nowadays – is quite bizarre.
Naturally, this leads to some confusion about whether they actually have apps or not. We can confirm that there is definitely an iOS app, which is available directly from the App Store. As for a Genting Android app, there doesn’t seem to be an official one available at the time of writing; which, again, is pretty strange.
With that said, it’s at least true that the iOS app represents a solid effort. Visually, everything looks just as sleek and modern as it does on the desktop version. The layout is similar too, although some changes – most notably the addition of a very basic (perhaps too basic) menu at the bottom – have naturally been made to suit the smaller screen. Everything works smoothly, we experienced no lag or crashes during our test, and you can make in-play bets and cash out your wagers just as you can on the main site.
While it’s certainly disappointing that there’s no app for Android users, the Genting mobile website really is excellent. In fact, it’s almost identical to the iOS app anyway. Everything scales perfectly, and – in our experience – loads smoothly.
Opening an Account
One of the most welcome developments in modern sportsbooks has been the streamlining of registration processes. Genting Bet certainly follow suit in this regard, with their slick four-step signup method.
At the first stage, you enter an email address, username and password. Secondly, you enter your phone number, name, and preferred currency. Next comes your address, date of birth and security question, then – finally – you’re given the option to register as a member of Genting’s high street casinos. After that, you’re free to start betting.
In all honesty this process could probably have been cut down to one or two stages, but it still only takes a minute to complete.
Banking Options and Cashouts
Considering the size and success this brand has enjoyed, the lack of Genting deposit options is both surprising and disappointing.
For the vast majority of customers, the only ways to deposit are via credit or debit card, or – in an admittedly neat twist – in person via a Genting casino. Technically Skrill is supported too, but it’s only available to ‘Gold level’ members and above.
Card deposits are processed instantly, with a minimum amount of £10, while those made at a casino must be £50 or more. A Genting withdrawal can be made using the same methods, and will be processed within 3-4 days.
Let’s start with the good stuff. In terms of its sheer coverage, the Genting contact options are fantastic. You’re covered 24 hours a day, seven days a week here, thanks to a live chat option which is always available. In addition to that, you can also email an enquiry, or request a call back from a member of the Genting customer service team.
We must say though that, in our experience, we were left thoroughly unimpressed with Genting’s live chat. To clear up our aforementioned confusion about the Android app (or lack thereof), we turned to the chat. The representative first said that there was an app (which there isn’t), then that it was on Google Play (which it isn’t). As we were going to check these things, the rep wrapped up our conversation and simply closed the chat. Nice!
The sour taste this left was not improved by the complete lack of indirect help in the sports section. There’s no ‘knowledge base’ or even a basic FAQ. While the latter is present in the casino section (which is supposed to cover sports betting too), it’s pretty hard to find, and doesn’t really provide any answers to questions that you couldn’t figure out for yourself.
Genting Company Details
The Genting Group are certainly one of the longest-standing names in gambling. Founded all the way back in 1965, this originally Malaysian outfit has grown to become a worldwide success. Genting employ some 58,000 people around the world, and – in addition to their sportsbook and casinos – have opened a number of fully-fledged resorts.
Considering how long the brand has been around, it’s baffling that Genting didn’t actually launch their online sportsbook until 2013. They were pretty late to the party with their online casino too, which only came out in 2008. Perhaps this relative inexperience can help to explain some of the shortcomings we’ve identified in our Genting review.
Genting Bottom Line
We’ve spent plenty of time with the Genting sportsbook during our research for this review… and honestly, we’re still not sure how to feel about it.
Genting Bet certainly get some things right. Their football features are excellent, the entire layout of the site is intuitive and effortless to navigate, and having 24/7 customer support is obviously fantastic. Both the iOS app and mobile version of the site cater well for on-the-go bettors too.
With all that said… you’re generally left with the feeling that – considering their longevity, size and reputation – Genting should have done better here. Yes, the sportsbook is only a few years old, but that doesn’t excuse the lack of an Android app and extremely limited range of payment options, nor the dearth of ongoing promotions.
Overall, the Genting bookmaker isn’t going to blow you away with its quality or features. It’s still a respectable all-round effort though, and we’d say there’s still enough here to make using the tidy little ‘£10 First Bet Insurance’ welcome offer worth your time.