We can guarantee that the same question goes through the mind of every marketing manager at a non-premium bookmaker – ‘How on earth do we turn ourselves into a household name?’ Well, we’ve seen time and again that the quickest way to do so is with a big-time sponsorship deal, preferably with a football club. Look at the likes of Bet365 with Stoke City, or Betway with West Ham. It was sponsorships which catapulted these brands to the big time.

Vbet will be hoping they can achieve similar results, courtesy of their impressive deal to become the official betting partner of Premier League giants Arsenal. While they haven’t secured an actual shirt sponsorship, this exposure can still only be a good thing.

If that does happen, do they have the necessary traits to both attract and retain new customers? Can their promotions, football features and customer service hack it in this crowded, cutthroat industry? All these questions, and more, will be answered in our comprehensive Vbet review.

New costumers only. Min. deposit £10 (no Skrill/Neteller). Deposit must be wagered 1x at ½ (1.5) odds or higher bonus is wager free). 18+. T&C apply.​​

VBET Sports Sign Up Offer

If you’re going to shell out on a massive sponsorship deal, as Vbet have, you’d better have an excellent sign up offer waiting for all those newcomers you’re hoping to bring in.

To their credit, while it isn’t quite the best offer on the market, the Vbet new customer offer is actually very good indeed. It’s marketed as ‘100% up to £25’ (not the catchiest title in the world), and is an accumulator-related deal. Here are the main T’s & C’s you must satisfy to claim it:

  • Initial deposit must be £5 or more
  • Qualifying bet must be an accumulator of three or more selections
  • Accumulator must be settled within 14 days of registration
  • Minimum odds for each selection are 4/5 (1.80)
  • Stake must be between £5 and £25
  • Stake will be matched, up to £25, as a free bet

This is an extremely accessible offer, of a far higher quality than most similarly-sized bookies. The £5 minimum for both the deposit and stake is nice and low, the qualifying odds are fair, and the guarantee of a 100% match ensures this is essentially a ‘risk-free’ wager. In a perfect world the match would come in the form of cash, rather than a Vbet free bet, but you can’t have everything!

VBET Betting Ongoing Promotions

The opening Vbet offer serves as a perfect introduction to the brand. The question then becomes, of course, whether the rest of their promotions can match this lofty standard.

The answer is… ‘kind of!’ The ongoing Vbet promotions are actually of a reasonably high standard. The problem, however, is that there simply aren’t very many of them. In fact, there are only two at the time of writing.

The first is the more inventive of the pair. Most football fans would agree there’s nothing as dissatisfying as a bore draw, but Vbet help to take the disappointment out of 0-0’s courtesy of their well-named ‘Boring Football’ offer. If you place a losing Correct Score bet on a match, and it finishes goalless, Vbet will refund 50% of your stake in the form of a free bet. Nice!

The other ongoing promotion is a fairly standard acca insurance deal. To qualify you have to stick between £2 and £50 on an accumulator of at least six selections, with each selection being at odds of 3/5 or greater. If one selection loses, you’ll get your entire stake back as a free bet.

VBET Football Features

Let’s get the big negative out of the way first – the general layout of Vbet’s website is downright strange. Rather than having one overall sports section, the whole thing is divided into two areas – Pre-Match and In-Play. Even if you click on Pre-Match, you’ll initially be greeted with… a blank screen, rather than a typical home page.

To make anything appear, you must navigate through a series of menus to the left; first to Football, then to a specific country or continent, then your competition of choice. Only then will the screen be populated with upcoming fixtures in one zone, and individual match odds in the next, with both being displayed on the same screen. While you can certainly get used to this system, it’s far from being intuitive. It makes the screen look either completely empty, or busy and confusing, with no happy medium.

While the interface could be improved, there’s still plenty to like under the surface here. The sheer range of supported football markets is simply astonishing, with over 1,000 usually being available to bet on. All your favourite bet types are present and correct, from standard Over/Unders through to Asian Handicaps, and – as you might expect – there’s even a selection of almost 50 Arsenal specials.

The layout of the In-Play section is significantly better than that of Pre-Match. You can flick between a broad Overview, Event View for one match, or even Multi View to keep an eye on several ongoing games at a time. Odds are updated extremely frequently, even for less-heralded games, and live bets are placed pleasingly swiftly. While there’s no live streaming yet, the visualisation tool does a good job of keeping you up to speed with a top-down view of the game, plus a bevy of stats.

Other Betting Markets at VBET

Even though football is their clear focus, with the most markets by some distance, Vbet still do an excellent job of providing betting opportunities on a broad selection of sports.

Horse racing – often omitted by mid-sized bookies – is present and correct, with races from across the British Isles available to bet on. You’ll also find plenty of markets within the tennis, snooker, rugby and cricket sections, and American sports – particularly the NFL – are also well-represented. All this applies not just to pre-match betting, but to in-play wagers too, which are augmented by the aforementioned visualisation tool and plenty of useful stats.

In short, whatever your particular betting tastes, Vbet will almost certainly have you covered.

Mobile Betting Options & App

Pleasingly, there are both Android and iOS apps available for Vbet users. The iOS version is listed on the App Store, whereas – as is often the case – the Vbet Android app must be downloaded as an .apk file through the website.

When we went to download the iOS version for testing, we found it present and correct on the App Store, although there were no user reviews or ratings for it whatsoever. After downloading it, we tried booting it up and it simply hung on the loading screen, over and over again. We uninstalled it, downloaded it again, and this time – after a lengthy delay – it finally loaded. In short… it doesn’t seem to be the best-optimised app on the market.

Things get even stranger when you do manage to load the Vbet app. Although the layout follows the same odd pattern as the desktop version – sticking Prematch and Live betting in completely different sections, for example – it bears little visual resemblance to the desktop version. The colour scheme is completely different – all purples and greens rather than blues and greys – which is highly unusual for a betting brand.

With that said, it’s probably easier to navigate overall than the desktop site. This comes thanks to a handy menu at the bottom linking to all the major sections, and particularly a more standardised layout within the Prematch section, which is superior to the messy desktop version’s. Aside from the loading problems it’s functionally very accomplished too, with both pre-match and live betting working well, and a decent amount of customisation available in the Settings menu.

The Vbet mobile website gives you the best of both worlds, and might actually be the best way to use Vbet. It follows the same colour scheme and layout as the desktop site, but that interface which looks so strange on the big screen actually works very well on a phone. Everything loads extremely quickly too, in contrast to the app, and you’ll find the same Vbet cash out and in-play features here that you do elsewhere.

Security 

There is a long and annoying (for us, at least) history of bookmakers being tight-lipped about their security measures. Unfortunately, Vbet are definitely part of this tradition!

There is almost no security-related information on their website, outside of users’ funds being kept in a separate and safe bank account. The site is protected by SSL encryption too, as you’d expect, but they’re all the details we could muster.

While the question ‘Is Vbet legit?’ is certainly valid, it’s also something you don’t have to worry about thanks to the bookie’s licenses with gaming authorities in both the UK and Malta. These ensure Vbet complies to strict industry standards regarding both security and fairness.

Banking Options

This is one area in which bookies have greatly improved over the years, and – with Vbet – you’ll also find a nice, modern range of banking options available to use.

For deposits these range from Visa, Mastercard and Neteller, to Skrill, Trustly and ecoPayz. None of these methods carry a fee, all payments are processed instantly, and the minimum deposit for most methods is a lovely low £5.

All the same methods are available for making a Vbet withdrawal except for Rapid Transfer (operated by Skrill), and withdrawals are usually processed within 2-3 working days.

Opening an Account

If Vbet are indeed hoping to welcome a raft of new customers through their digital doors, those bettors will have no trouble registering with the bookie. The sign up process here is lightning quick, and easy to complete.

You start off by entering your email address and setting a password. On the next screen you provide your name, address and birthday, and create a username. You can also put daily, weekly or monthly deposit limits in place here, if you so desire. Finally you select any notifications you want to receive, tick a reCAPTCHA box, and you’re done!

Customer Support

We’re never quite sure what we’re going to find in this regard when it comes to lesser-known bookmakers. In the case of the Vbet customer service offering, though, we’re pleased to say that we were very impressed indeed!

Most importantly of all, Vbet does support live chat. This feature is available 24/7, and is always accessible via a handy icon in the corner of your screen. If you ever have an issue, this is by far the fastest way to solve it. An alternative Vbet contact option is via email, but there’s no UK phone number by which you can call them.

There is an FAQ section in place, but it’s far less impressive than the direct support options. There are only a few entries – 11, at the time of writing – and a full eight of these relate to deposits and withdrawals. If you have questions about bet types, or the intricacies of an offer, it’s better just to contact the support team directly.

VBET Company Details

Considering they may well be on the verge of a big-time breakthrough, it’s surprising that Vbet provide so little information about themselves on their website. They reveal that they began operations in 2008 – making them a roughly middle-aged bookie by modern standards – and that they’re based in Malta, but that’s about it.

A little digging elsewhere reveals that Vbet’s predecessor – Vivaro Betting Limited – was founded in Armenia in 2003. Only when they hit the big time, in ‘08, did they rebrand to a much catchier name. They spent the next decade or so making significant gains across Europe, before making a huge splash in June 2019 by signing a three-year sponsorship deal with Arsenal.

VBET Football Betting Bottom Line

There’s no doubting that – while it represents an enormous opportunity – Vbet’s deal with Arsenal also represents a massive risk. Exact financial terms for the deal haven’t been disclosed… but we’re guessing that kind of thing doesn’t come cheap!

To their credit, though, Vbet have done almost everything in their power to back up this venture with an excellent sportsbook. While there are certainly areas to improve – particularly regarding the layout – Vbet’s core offerings are generally very good indeed. The welcome offer is fantastic, and it’s backed up by some solid ongoing promotions. Both the customer support and range of betting markets are on a par with what you’ll find at much bigger bookies, and the mobile website is particularly impressive.

Overall, Vbet is very much a bookmaker on the rise. We’d highly recommend signing up while their brilliant ‘100% up to £25’ welcome offer is still available.

New costumers only. Min. deposit £10 (no Skrill/Neteller). Deposit must be wagered 1x at ½ (1.5) odds or higher bonus is wager free). 18+. T&C apply.​​